All Categories - Flair Consulting Group | Helping Small Businesses Deliver a Great Customer Experience
Great customer service is a core essential that drives business success. The marketplace favors...
In the business world, where every interaction counts, the spotlight often lands on a universal...
Have you ever had one of those shopping trips that left you more baffled than you could have...
The workplace is undergoing a seismic shift, thanks to the newest entrants: Generation Z. This...
As visionary leaders and business owners, we all share a common goal: to provide unparalleled...
Nothing brings a nation together than sports. The Super Bowl generates much excitement in America...
You understand the primary goal of any business is to acquire and retain customers. However, that...
If you want to elevate the customer experience, then you must be convenient and consistent....
As some may know, my wife and I have a 13-month-old boy called Kijani. He is a lovely,...
As promised, I'm back with the second part on Culture: The Key to Building a World-class...
In 2024, the employee experience is something world-class service companies will be focusing on,...
Gone are the days when price and product alone determined success as a small business. ...
Small businesses face stiff competition in a highly competitive market. Cultivating a...
Today, exceptional customer service has become a cornerstone of success for all small businesses....
Do you ever feel your employees don't understand customers and keep dropping the ball regarding...
